Doing business with Mist King has been above board from the very beginning. When my order was placed Marty had just started offering a new timer (that was not yet posted online). He took the time to contact me to ask if I would rather have the new and improved (and less expensive timer) rather than blindly filling my order. All orders I've made have been delivered very quickly. After running the system for about a month I am extremely happy with the performance and service of Mist King. In fact, on a recent visit to a local zoo I noticed they too use the Mist King product. Dealing with Marty has been a pleasure. Even though my purchases have been relatively small (as a hobbyist) I can say that Marty genuinely values the business of the hobbyist just as much as commercial accounts.