This Privacy Policy governs the manner in which Jungle Hobbies Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.MistKing.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Jungle Hobbies Ltd. Your information will never be sold to third parties and will be used solely for the purposes of this store.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Jungle Hobbies Ltd collects and uses Users personal information for the following purposes:
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To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. -
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. -
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@mistking.com
Satisfaction
If for any reason you are not satisfied with this misting kit or if you do not feel we are worth being recommended to others, we would like you hear from you. We value your opinion and would like to hear what it is that you're not happy with, and if possible, we will do our best to remedy the situation. Your satisfaction is of utmost importance to us.
Delivery Methods and Timing
We try our best to process the order as quickly as possible. We strive to ship your order within 3 business days or faster. Delivery will be made via your selected shipping methods at the time of checkout. At our discretion we may upgrade your shipping. For UPS shipments your email used to order will be used with UPS. This is where you will receive tracking information directly from UPS - Quantum View Notify
Return Policy
If for any reason you're not satisfied with your purchase return the product within 14 days of your purchase date and we will refund you the purchase price, minus shipping. Contact us first to discuss the return. Product has to be purchased through us in order to be returned to us. Please note that in case of a return or a repair, you are responsible for shipping the product properly packaged to our location. Upon the receipt, your refund will be processed.
Warranty
Your system has a warranty of 2 years for pump and 1 year warranty for electronics (timer, pump power adapter). Nozzles are not guaranteed at all due to the fact that people use variety of water through them. We test all nozzles twice before shipping them out. Should a nozzle not work properly when you get the system, contact us and don't try to fix it
